Article 1: PREAMBLE
The present terms and conditions apply exclusively
The company Espadrille Nicole Paries, a sole ownership enterprise
Registered Office: 52 rue Gambetta 64500 Saint-Jean-de-Luz, France
Registered in Bayonne, France under n°: 312 755 143
Intra-Community VAT number: VAT FR 58 312 755 143
Any non-trading natural person visiting the site or making a purchase through the website www.espadrille-paries.fr , property of the company Espadrille Nicole Paries (hereinafter the "Customer")
Any Customer can go through the Terms and Conditions on the website www.espadrille-paries.fr (hereinafter the "Site"). The company Espadrille Nicole Paries thus invites any Customer to read the clauses set out below and wishes to make it clear that no customer may purchase one of the products presented on its site without having first accepted the conditions provided for below.
As these Terms and Conditions may be modified, the applicable conditions are those effective at the date of the order.
Article 2: PURPOSE
The Customer declares to be at least 18 and to have legal capacity or to have parental authorisation to place an order on line.
Any order placed through the Site must correspond to the normal needs of a household and should not exceed 3.000 Euros inclusive of all tax.
The products on sale are subject to availability. The pictures illustrating the products in support of the text are not contractual.
Article 3: PRICES
The European Union includes Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxemburg, the Netherlands, Portugal, Spain, Sweden and the United-Kingdom.
The prices are indicated in Euros and include VAT which corresponds to the value added tax at the rate of 20% effective on French territory.
VAT generally applies to the products paid for by any Customer who resides or has a permanent address in a country of the European Union.
Should the VAT rate change, this change could be passed on to the prices of the products.
For deliveries outside the European Union, the sale prices are inclusive of all tax when invoiced in Euros.
Transport charges are to be added to these prices and are payable by the Customer.
The amount of transport charges is fixed.
Any order placed through the Site and delivered outside France could be liable to import and customs duties upon delivery of the parcel. These import and customs duties are to be borne by the Customer and are his responsibility.
The company Espadrille Nicole Paries does not have to check and inform the Customer about the applicable import and customs duties and advises the Customer to get this information from the relevant authority of his country.
Article 4: ORDER
Any order amounts to acceptance of the price and description of the products on sale. The Customer is bound by his order when, having read the present Terms and Conditions, he clicks on the "secured payment" link. He is then irrevocably bound for the information given: designation of the product(s) selected (size, colour …), or chosen address of delivery.
Article 5: PAYMENT
Any order placed by the Customer through the site www.espadrille-paries.fr is paid for on line, when confirming the order, by bank card for all countries (except France where payment by cheque is allowed). The only bank cards accepted are CARTE BLEUE (debit card), VISA, EUROCARD and MASTERCARD.
This service includes the security protocol SSL. Confidential information (card number, expiry date) is transferred encrypted directly to the bank server.
When the Customer confirms his order:
The request of payment is transferred in real time to the secured electronic payment service ATOS HSBC.
ATOS HSBC requests authorization from the "GIE CARTES BANCAIRES" (France's national interbank network).
The electronic payment service issues a public key certificate.
The order shall only be confirmed once the transaction has been accepted by the "GIE cartes bancaires".
Article 6: DESCRIPTION OF PRODUCTS
The company Espadrille Nicole Paries brings to the attention of the Customer all the essential characteristics of the products presented on the Site.
These characteristics appear in support of the picture illustrating the offer.
The company Espadrille Nicole Paries invites the Customer to read these characteristics carefully as they particularly concern the size, colour and material.
The company Espadrille Nicole Paries limits its offer to the countries listed in the registration form.
The Customer is informed that the products shall be delivered at the address noted on the order form.
The Customer acknowledges that the pictures illustrating the products are for information only.
Article 7: DELIVERY
After confirmation of the order, shipments are made from Monday to Saturday and deliveries are made from Monday to Saturday through La Poste by Colissimo Suivi within 5 to 7 working days in metropolitan France (including Corsica), and within 7 to 12 days in overseas departments and territories.
In the other countries, deliveries are made through La Poste by Colissimo Suivi Europe from Monday to Friday within 6 to 10 working days depending on the country of destination.
In any case, the maximum delivery time is 30 working days as from confirmation of the order by the company Espadrille Nicole Paries.
The products always travel at the Customer's risk and he must check whether the goods are in good condition on delivery of the parcel. The Customer has 48 hours to express possible reservations to the carrier in case of deficiency or damage.
The Customer must then inform immediately the company Espadrille Nicole Paries by e-mail at firstname.lastname@example.org .
If the product is not available, the Customer shall be informed by e-mail as soon as possible and will be able to cancel his order.
The company Espadrille Nicole Paries shall not be held liable for any late postal delivery.
Any complaint must be sent to the above e-mail address.
Article 8: CANCELLATION
The Customer has 14 days as from the day of receipt of the order to return the product as it was, unworn and unused, and get a refund.
If the Customer makes use of this cancellation time limit, the company Espadrille Nicole Paries undertakes to reimburse the amount paid within 30 days and without any charges.
Article 9: GUARANTEE
As from the date of receipt of his parcel, the Customer has 15 clear days to return a defective product or a product which does not correspond to his order.
The Customer must first request an authorization of return of goods by e-mail at email@example.com
Return costs, redirecting costs in case of an exchange and customs clearance expenses, if any, shall be borne by the Customer, unless the product delivered does not correspond to the initial order or is found to be defective.
In this case, the company Espadrille Nicole Paries undertakes to exchange the product while stocks last or to reimburse the Customer.
The guarantee does not include any deterioration of the product due to an irregular usage of it through the Customer's carelessness or fault, or replacement linked to the product's normal wear and tear.
On the other hand, if the product delivered corresponds to the initial order and the Customer decides to exchange it or to ask for a refund, carriage and customs clearance expenses, if any, shall be borne by the Customer.
After having received a number for the authorization of return from the company Espadrille Nicole Paries, the Customer shall indicate on the back of the delivery slip the motive(s) for the return, and shall then send back, at his expense, the unworn product in its original packing to the company Espadrille Nicole Paries, together with his delivery slip to the following address:
Espadrille Nicole Paries
espadrille-paries.fr / Retours
52 rue Gambetta
64500 Saint Jean de Luz
In case of request for a refund, the Customer's bank account shall be credited with the amount of the product(s) within 30 days as from receipt of the returned product(s).
An e-mail of confirmation shall be sent to the Customer to inform him that the return has been processed by the company Espadrille Nicole Paries.
Article 10: PRIVACY OF PERSONAL DATA
When the Customer places an order through the Site for the first time, he will be asked to choose a secret code (password). This password must contain at least 6 characters.
The Customer will be able to use it for each new order without having to key in all of his personal information apart from the bank details which have to be keyed in for each order. The password will also enable the Customer to consult the current order.
For the good progress of the order, collective nominal data shall be computer processed, and the Customer acknowledges having been informed of it.
The company Espadrille Nicole Paries undertakes to keep the Customer's personal data private. All personal data concerning the Customer collected by the company Espadrille Nicole Paries are processed with the strictest confidentiality, in accordance with the French law of 6.01.1978 regulating the protection of computer privacy.
However, the Customer has at any time a right of access and correction with regard to his personal data which appear in the files of the company Espadrille Nicole Paries.
This data processing has been the subject of a declaration with the CNIL (French data protection watchdog), under the number: 1214477.
The Customer shall be able to exercise this right of correction through a request sent by e-mail to firstname.lastname@example.org
Or by post to:
Espadrille Nicole Paries
52 rue Gambetta
64500 Saint Jean de Luz
Article 11: APPLICABLE LAW
The present Terms and Conditions are governed by French Law and by the Vienna Convention on agreements of international sale.
Any dispute relating to the commercial relations existing between the company Espadrille Nicole Paries and the Customer shall be referred to the exclusive jurisdiction of French Courts.
Article 12: SETTLEMENT OF DISPUTES
The mere fact of placing an order implies pure and simple acceptance of these Terms and Conditions.
These Terms and Conditions are governed by French Law.
In the event of a dispute arising from the contractual relation, the Customer and the company Espadrille Nicole Paries undertake to try to find an amicable solution before taking legal action.
In case of a dispute, only French courts shall have jurisdiction.